Ability to prioritize, perform multiple duties and track projects.Ability to work independently with little supervision but also work well with teams.Ability to pay attention to the details.Ability to have effective verbal and written communications in English and local language.Experience with providing direct guest services to satisfy their needs.Experience with managing IT department budget and P&L.Security controls, compliance, BCP planning, incident response and risk.IPTV, digital signage, and background music system.Cybersecurity system, which include end point protection, IPS/IDS, SIEM, vulnerability scan and penetration test.Wireless network infrastructure, which include controller and access point, heat maps.Wired network infrastructure, which including firewall, router, switch, and WAN connections.Microsoft Active Directory, Windows Server, virtualized server platform and Office 365 platform.Experience with managing most of below technologies:.Candidate must be a technology generalist who can understand various technology designs and implementing technical solutions across a broad range of technologies.Two years internal IT Supervisor experience or three years IT Supervisor position within hospitality.Performance review of IT Supervisor and Specialist.Coaching and development of IT Supervisor and Specialist. Assist IT department head for recruitment, induction, rostering of IT colleagues.Provide training to hotel IT Supervisor and Specialist to improve their technical and management skills.Attend project meetings and ensure project status is communicated to all project stakeholders.Manage project resources, which include human resources, hardware, or software resources, funds, and physical equipment to be available to support a successful project.Manage project stakeholders and ensure project scope is well defined to meet business requirements.Develop and manage project plan to ensure project is completed on time, on budget and on standard.Manage the projects assigned by IT department head or participate project as key resource to manage project tasks.Provide information security training to new joined colleagues and support with HR to ensure all colleague understand Information Security Policy.Assist IT department head to manage incident response program and ensure all security incident are handled properly.Manage end point protection tools and ensure all agents are installed and security controls are enforced.Manage end of life technology plan and ensure all EOL technologies are upgraded/replaced before the expiration date.Manage technologies vulnerability scan and rectification process.Enforce MOHG standard security controls and maintain a secured IT environment.Assist IT department head to manage internal and external audit and compliance program and ensure hotel is compliant with internal and external requirements.Manage information security tasks to mitigate risks from technology items.Manage IT documentation in preparation for audit purpose.Plan and implement support for meetings and conventions in the hotel.
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